Drivel Starved Nation,
First, I really do hope all of you are well and that everybody in your orbit is well. I don’t think anybody is better prepared for a pandemic shutdown than those of us with a shop. So far, all is well here and I hope to keep it that way.
Before I fill the space between your ears with some Drivel, I do want to get serious for a moment.
There was a comment posted on this blog from a customer with a JMP that needs warranty work. This person claimed that he has received no response from customer service. I understand this pandemic has really created a mess of things, so I want to state unequivocally that this is not something I will tolerate. Pandemic excuses only work for a short while before they become a crutch for incompetence. If anybody has any issues at all, and you are head-butting the wall of unbearable frustration, here is what you do; complain to me.
I will make sure that the chicken salad you ordered is in fact, what you will receive, not the odoriferous alternative.
Whew. I feel better now. Continue reading